New programming standard proposed by Microsoft to increase
the functionality of webpages. Similar in some respects to Java and
Number of times that a viewer clicks on an ad banner.
Normally refers to one's E-mail address which can be a series
of letters and/or numbers, or when referring to a World Wide Web site, it is a URL.
Process used by a credit card processor or other party to verify that a
customer's ordering address matches their records.
(Advanced Digital Network): Normally refers to a 56Kbps
(Asymmetric Digital Subscriber Line): A method for moving data
over regular phone lines that is much faster than a regular phone
connection. Data can be downloaded at speeds of up to 1.544 megabits
(not megabytes) per second and sent at speeds of up to 128 kilobits
Nickname for a domain or host computer.
Synonym for a hyperlink.
Allows Internet users to access certain servers via
FTP (file transfer protocol) using a general password such as GUEST
or ANONYMOUS for the purpose of downloading freeware and shareware
A small program that runs from within another program,
generally a Java program embedded in a Web page which executes
as the Web page loads in a browser such as Netscape or Internet Explorer.
A computer program, specifically software that runs on a
computer and performs a particular task, i.e. word processor,
(Application Programming Interface): - A standard interface
between a communications device and a software application operating
in a computer.
An Internet service that enables users to search the file
databases of many anonymous FTP sites. Can be accessed via Telnet,
a local Archie client, or E-Mail.
Term used to describe either a server containing a large
amount of publicily accessible software or a file containing one or
more other files that have been compressed and stored.
Advanced Research Projects Agency. The governmental organization
responsible for creating the beginnings of the Internet.
The network developed by ARPA in the late 1960's and early
1970's which served as a foundation for today's Internet. An experiment in
wide-area-networking intended to survive a nuclear war.
(American Standard Code for Information Interchange) -- The
world-wide standard for the code numbers used by computers to represent
all upper and lower-case letters, numbers, punctuation, etc. There are
128 standard ASCII codes.
A file that is linked or included to a specific email
message, just as you might paperclip a clipping to a snail mail letter.
Automated Clearing House
An ACH transaction is an electronic fund transfer
through the Federal Reserve Bank from a checking or savings account
The process of checking the validity
and available balance of a customer's credit card
before the transaction can be accepted.
Refers to the main high-speed international telecommunication
networks that carry internet traffic among national, regional, and local networks.
A high-tech term used to describe the amount of data
(webpages, text, graphics, video, sound, etc.) that can travel in a given time, usually one second, across
a network or a connection to a network such as a modem. When you send a message across the internet, you
are using part of its bandwidth, just as your car takes up space on the freeway. We manage a
customer's website based on the amount of data transfer used per month.
Baud or bps
(bits per second). The baud rate is the measurement of speed
that a telephone or cable modem can transmit or receive in bits; more is better. Example: a 1200 bit-per-
second modem actually runs at 400 baud, but moves 3 bits per baud or
(3 x 400) 1200 bits per second. You will want a modem with a rating of at least 14,400 bps to access the
internet effectively. Preferably, use 28,800 or higher.
An interactive ad placed on a webpage that is linked to an external advertiser's website
or another internal page within the same website.
Abbreviation for Bulletin Board System, a system that allows
people to meet and leave messages, carry on discussions, and upload
and download files without the people being connected to the computer
at the same time.
(BINary HEXadecimal) -- A method for converting binary files
(applications) into ASCII format. This is needed because Internet e-mail
can only handle ASCII.
Abbreviation meaning "Basic Input-Output System". Computer
software controlling input and output (e.g. on a PC, the code stored in ROMs
which allows the PC to cummunicate with the keyboard, screen and disks as well
as boot up an operating system.
(Bits-Per-Second) -- A measurement of how fast data is moved from
one place to another. A 28.8 modem can move 28,800 bits per second.
Refers to software which allows a user to navigate the World Wide
Web and look at various kinds of Internet resources offering visual graphics and text.
The three most popular browsers used to navigate the Web are Microsoft Explorer, Netscape Navigator, AOL, Web TV, and Opera.
A set of Bits that represent a single character. Usually there
are 8 Bits in a Byte, sometimes more, depending on how the measurement
is being made.
"Card Not Present" Merchant Account
An account that allows merchants
to process credit cards without a face to face transaction with the purchaser.
(Compact Disc - Read-Only Memory) CD containing data.
A Certificate Authority (CA) is a third party which
verifies the identity of merchants and
their sites. The certificate authority issues a certificate (also called a digital
certificate or an authentication certificate) to an applicant company, which can then put
the certificate up on its site.
Stands for "Common Gateway Interface" (but everyone uses the
acronym nowadays). CGI refers to programs that sites can run to
generate web pages dynamically. For example, web search engines
use CGI programs to read what keywords you're searching for, find
web pages for you, and format the results in a web page for you
to see. A CGI program can be written in any computer language.
Perl is the most popular language for writing CGI programs, but
other major contenders are C and C++, Unix shell scripts, Java,
and Visual Basic.
Another term for IRC . Also, an acronym meaning Conversational
Hypertext Access Technology. An internet feature which allows two or more people to communicate
with each other by typing messages on their keyboards. This is similar to a telephone conversation but using
Refers to the theoretical room in cyberspace where individuals with a
similar interest "meet together" to "chat."
A computed value which is dependent upon the contents of a
packet. This value is sent along with the packet when it is transmitted.
The receiving system computes a new checksum based upon the received
data and compares this value with the one sent with the packet. If the two
values are the same, the receiver has a high degree of confidence that
the data was received correctly.
(Computer Incident Advisory Center). A group of the US Department
of Energy that alerts concerned parties with information about computer
security and viruses which may affect other government agencies and the
A computer attached to any network (including the internet)
that requests a service of another computer system or process. The term
is also used to describe personal computer software (FTP or Telnet) that gives access to and enables
use of the internet either by modem connection or by connection to a local area network and related hardware.
(coaxial). It's the thick round cabling commonly used for cable
television. Depending on how it's used, it can have 100 to 500 times the data-carrying capacity of regular phone
lines. Cable TV is already in more than 60 percent of American homes, and nearby to most others. But cable systems must
be updated to handle digital data in addition to broadcast signals, and PCS would require new "cable modems" to use
The server that manages and maintains all transactional
and backend data for a commerce
A small file which is installed on your computer by a web site
you visit. The file contains data about you and the conputer system you
are on and the data is often used by the web site to track your choices
and custom tailor responses for future visits.
Crackers are users who try to gain illegal access to
computers. They are usually malicious in their intentions.
The promotion of a website through other traditional
forms of advertising such as
magazines, newspapers, radio, TV, billboards, etc.
A term coined by science fiction writers William Gibson and
Bruce Sterlingreffering for a sub-group existing in an overindustialized
society. It is a cultural label used for many different kinds of human,
machine, and punk attitudes, including clothing and lifestyle.
A popular term (first used by author William Gibson in his
sci-fi novel Neuromancer) for the
space or the plethora of information that seems to exist within
computers and computer networks.
Data Base Management System.
Delayed Settlement Processing
Once a transaction has been authorized, the merchant
must ship the hard goods before a
transaction can be settled. Delayed settlements are stored online until the merchant selects the transactions for settlement.
A temporary connection between machines established over a
standard phone line, usually by means of
A message that contains multiple individual postings to a
mailing list or newsgroup. Example: LinkExchange Daily Digest.
(Domain Name Server) A program running on a server which
automatically translates domain names into their correct TCP/IP
A Digital Certificate issued by a Certificate Authority
certifies that a merchant and a particular website are connected, just as a photo on your driver's licence connects your
identity with your personal details. A digital certificate verifies to the shopper that
the virtual store is actually associated with a physical address and phone number which
can increase the shoppers confidence in the authenticity of the merchant.
The method through which a product is sold including retailers, catalogers, internet commerce websites, etc.
(Dynamic Link Library) A set of shared functions and procedures
used by applications that can be loaded or unloaded at any time by the
(Domain Name Server) A program running on a server which
automatically translates domain names into their correct TCP/IP addresses.
The unique name of an internet website or internet address. It is the English language standard for a computer
system's TCP/IP numeric address (example: 22.214.171.124). Domain names always have 2 or more parts, separated by dots (example: christcenteredmall.com). Currently there are six types of domain names used in the
U.S.: .com is used for businesses, .edu for educational institutions, .gov for government agencies, .org for organizations, .mil
for military, and .net for networks.
The Disk Operating System that preceded Windows but that has
receded in importance with each new version of Windows.
The transfer of information or data such as a file or program from the a host or source computer to your computer which is the browsing the internet.
The shipping of a product directly from the manufacturer
to the customer without requiring inventory carrying by the retailer.
Digital Simultaneous Voice and Data.
Electronic data interchange. It allows companies to place
orders, bid on projects, and make payments over the internet or private networks.
Also known as e-commerce; this term refers to sales or other
business transactions over the internet or private networks.
Electronic Frontier Foundation (EFF)
A foundation that addresses
social and legal issues arising from the impact of computers on society.
Electronic Software Distribution
Software that can be purchased and downloaded directly from the internet.
Short term for electronic mail; it refers to a message sent from one
person to one or more other persons over the internet or a private network. On the Internet the email protocol most commonly used is called SMTP(standard mail transfer protocal)
An electronic location for sending and receiving E-Mail. An email address is made up of several parts. The
first part of the address, the username, identifies a unique user
on a server. The @ symbol separates the username from the host name.
The host name uniquely identifies the server computer and is the last
part of the Internet email address. The three-letter suffix in the
host name identifies the kind of organization operating the server.
The most common suffixes are: .com (commercial), .edu (educational),
.gov (government), .mil (military), .net (networking), and .org
(non-commercial). Two letter suffixes generally identify a geographical
area: .uk (united kingdom), .de (Germany), .ca (Canada), etc.
ELM (Electronic Mailer)
A UNIX email program based on a server equivalent to Netscape mail, user agent which sends out e-mail,
and stores messages for users to read, or send directly from the
The basis of network security. Encryption encodes network
packets to prevent anyone except the intended recipient from accessing
The most common method of networking computers in a LAN (local area network).The Ethernet processes about 10,000,000 bits-per-second and is used with almost any kind of
(Frequently Asked Questions). FAQ's
are lists that answer the most common questions on a particular topic. There are thousands of FAQ's on the web covering a multitude of subjects. FAQ's are often grouped together, along with their
answers, and posted to help newcomers become informed about a specific subject such as a newsgroup or a web site. They are usually written by people who are tired of answering the same questions over and over.
A combination of hardware and software that separates LAN (local area network) into two or more parts for security purposes.
Originally, flame meant to carry on a fierce and honorable debate. Flames often involved the use of flowery language and flaming was an art form. More recently, flame has come to refer to any kind of vicious, derogatory, or mean-spirited comment used in email or in public forums such as newsgroups and discusssion lists. There is little danger of getting any on the web.
Occurs when an online discussion degenerates into a series of personal attacks against the debators, rather than discussion of their positions.
Online electronic forms that you can complete on the Web, if you have a forms-capable Web browser such as Netscape Navigator or Internet Explorer.
A network system made up of community-based bulletin board systems with email, information services, interactive communications, and conferencing. They are usually funded and operated by individuals or organizations who wish to make computer networking services freely available as public libraries.
Software that you can distribute freely and use for free, but for which the author often retains the copyright, which means that it can't be modified.
File Transfer Protocol is a system for moving or copying files from a remote
computer (called an FTP site) to their own computer over the internet. FTP is a method of logging into another Internet site for the purposes of retrieving and/or sending files. Many Internet sites have publicly accessible databanks of downloadable material that can be obtained by using FTP. These sites are often referred to as Anonymous FTP sites because anyone can log in using the UserID "anonymous" and their email address as a password.